Refund policy
If you are not completely satisfied with your Shop Britto purchase, please contact our Customer Service at orders@britto.com. We are here to help!
Customer Service must be contacted for an authorization for your return or exchange to be accepted.
All returns must be made in their original conditions and packaging within 14 days of delivery in order to receive an e-commerce credit or exchange. Refunds are not permitted. All approved exchanges must be returned in unused, original conditions and packaging. Shipping costs are non-refundable, and return/exchange shipping costs are the responsibility of the purchaser.
Fine artwork, including original artwork, limited edition prints, sculptures and custom-framed pieces, are final sale and not eligible for return or exchange.
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